For Dr. Karl Jawhari reviews are very important and he sees it as a key indicator of how he is doing in his job here in Austin, Texas. It is not always common place that a doctor would have many reviews online but then Dr. Jawhari is a not a very common doctor. Dr. Jawhari works in a number of fields from pastoral, medical and beyond, and although there is more emphasis these days in his pastoral work, he does like to keep his fingers in many pies. Something else which the good doctor is involved in is the board and he was made a member of the team as part of the June board meeting of this year. Dr. Jawhari is something of an enigma who doesn’t like the agreed order of doing things and believes that patient care is the most patients love what he does, so lets have a look at what the reviews say about people’s expectation of their medical professionals.
They Like Availability
Something which many of the reviews allude to are the opening hours of Dr. Jawhari’s surgery which are often very long, as well as having opening on the weekend. It is clear from the reviews that this is something which has struck a chord with the patients, and something which fits into their lifestyle. Long hours aren’t exactly the key here but opening at relevant times most certainly is.
They Want Care and Professionalism
We already know that patients want to be treated in the best way possible and that they want their issues resolved very quickly. With this being said, so many of the comments on the reviews were focused on the care that was also given in terms of patient support and empathy. It is clear that here in Texas and beyond, that doctors must be able to offer the full package that not only cures diseases and helps ailments, but also gives the patient a great level of service.
They Like to Know Their Doctor
One of the most striking pieces of information which we can deduce from these reviews is that our patients like to know their doctor and be on first name terms with them. It is fair to say that this is something that we have lost over the years, with many doctors on outreach duty who have rolling hours and are often in different places on different days. Judging by the reviews however our patients want familiarity with their medical professionals and this was just another reason why they all speak so glowingly about Dr. Jawhari.
The fact that patients very rarely leave reviews at all is what makes this case so special and we here in Texas should certainly take note of what is happening, and react to it so that we can improve the care that we give to our patients.