I have been renting the same apartment in Phenix for over 8 years, and throughout that time we have seen a number of Phoenix HOA management companies take over the reigns of the apartment complex. With the exception of just 1 housing management companies, my experience with these businesses have been nothing but good, and I wanted to write a piece from the other side, if you are about to be taken over.
Many people understandably have concerns when they find out that an HOA will be taking over the management of their property, but this shouldn’t be the way. When this happens there are many benefits which you should expect, and here are just a few which will put a smile on your face.
One of the most popular complaints from renters and owners of properties within a managed complex is that repairs are not carried out with speed or efficiency. This was certainly the case for us prior to having a HOA management company, and that was when things drastically changed for the better. The company we have now fixes all maintenance issues in a swift manner, and they are available 24/7 to contact about any problems inside or outside your home. I have never had to wait longer than 24 hours to have a problem addressed.
Despite the fact that we should all be paying our maintenance costs, there are always those who think that they can get away without paying, which has a grossly negative impact on how the place looks. With a HOA management firm however, my experience has been that they deal with collections in a firm way, ensuring that everyone is paying their fair share. Within just a couple of weeks of the company coming in, all debts were settled and since then maintenance is paid on time, and by everyone.
Not only did the company ensure that everyone had paid their maintenance, we can also clearly see evidence of that money getting put to work. Unlike the original developer of the complex, who left gardens untended and damages not repaired, this management company make sure that all external and social areas are kept in pristine condition. Each day I see workers out mowing lawns, trimming hedges, cleaning windows and freshening up areas of the complex, a stark contrast from how things were before.
Another aspect of the HOA management company which I really like is there willingness to help both myself and other residents when it comes to all types of advice about our agreements and our rights as residents. There are many of my neighbors who have received some wonderful legal advice from the team, and they are always on hand for any kind of information that you need. This type of information and support should be available to everyone, sadly however this is not always the case.
A HOA management company will bring about many positive changes in your buildings, so it is nothing which you should be looking forward to.